Wholesale & export enquiries welcome Vietnamese handcrafted design Terms and freight quoted by destination

Payment Policy

Ember Lotus has not enabled online payment, posted checkout prices or website checkout. Do not submit payment based only on a product listing.

Method and currency

The quotation/invoice states transaction currency, amount due, deposit if any, due dates, allocation of bank fees and accepted method. Pay only according to an official transaction document sent from [email protected].

PayPal Business and 2Checkout

Ember Lotus does not currently represent PayPal Business or 2Checkout as active payment methods. Their logos/buttons will appear only after the business account is approved, integration is tested and a valid payment route is enabled. Buyers are not asked to use personal/friends-and-family payments or pay an individual outside the order document.

Confirmation and refunds

An order is confirmed after both parties accept its written quotation/order and the amount due is paid. A receipt confirms amount, order reference, seller and payment status. Approved refunds are returned to the original method; posting time depends on the bank/payment provider. See the Returns and Refunds Policy.

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