FAQs
What does Ember Lotus offer?
Vietnamese handcrafted décor and gifts. Product-specific material, dimensions, origin and availability are confirmed for each item.
How do I enquire about wholesale or export?
Send the product references, planned quantities, destination country/city and target date to request a discussion and quotation.
Is there a fixed minimum order or shipping rate?
Quantity, packing, freight, costs and timing are confirmed in a written quotation based on the product, quantity and destination.
What should I include in a quotation request?
Please include product references, quantities, destination, target date and any packing or document requirements.
When are delivery and return terms confirmed?
Applicable order terms are set out in the written quotation or transaction document before an order is confirmed.
How can I contact Ember Lotus?
Email [email protected], or use Zalo within Vietnam at +84 912 776 590.
